Partnership – more than doing things together.
- Shared goals
- Sharing the work load
⮕ Constant open information flow.
Innovation – combines competence, joy and courage.
- Listening to the customer
- Proactiveness and anticipation
- New processes and products
- Continuous improvement
⮕ Sharing and appreciating expertise and having the courage to experiment.
Flexibility – starts on an individual level.
- Ability to adapt to customer needs
- Fast response to changes
- Diverse competence
- Flexible working hours
⮕ Work rotation.
Responsibility – operations that match the customer’s requirements.
- Keeping one’s promises
- Adhering to laws and guidelines
- Quality and delivery reliability
⮕ Responsible and pre-emptive decisions.